Audience development:

• London Museums Hub / online audience research (through online questionnaires and series of focus groups) (2008)
• London Museums Hub / in-museum visitor survey to inform London Museums Hub online questionnaire data (2008)
• LMA London / part of small team developing and delivering a capacity building programme re audience development (2007-8)
• Hastings Museum & Art Gallery / Stakeholder consultation re Learning and Access Policy (2007)
• Ashmolean Museum / Consultation and evaluation project (including training) to inform the development of the Museum re-design (2007)
• East Grinstead Museum / Audience Development Plan (2006)
• Hastings Museum & Art Gallery / Running 'Creative thinking, creative learning' sessions with local teachers (2005)
• Buckden Towers / Audience Development Plan (2005)
• Tunbridge Wells Museum, Art Gallery & Library / Audience development consultancy for planned redevelopment (2004-5)
• Museum of London & London's Transport Museum / Audience consultation (families and specialist interest/general interest adults) to inform the new website 'Exploring 20th century London' (2004)
• Museum of London / Audience development plan consultation with adult tourists (2004)
• Heritage Royal Mail / part of a team running focus groups to enable the planned Independent Trust staff know as much as they can about current audiences before developing new services (2004).
• The Wordsworth Trust / Defining & agreeing new audiences & their learning needs for the development of DCF funded online learning resources, developing skills & expertise in audience development within the Trust (2002-04).

Education/learning strategies:

• Newhaven Fort / Part of a team (Locum Destination Consulting) developing an Access Plan, an Audience Development Plan and an Educational Development Plan (2003-04).
• The SW Museums Hub / Consultation with relevant audiences to inform the development of an Education Programme Delivery Plan (EPDP) (2003)
• The Royal Artillery Museum, Woolwich / Education Strategy (2000) - used as a model example by the HLF / Interpretive Consultant / Education Consultancy (2002).
• Worcester City Art Gallery & Museum / Informing the development of their education services & facilities (2001).
• Beauchamp Lodge / Education Strategy for their 'floating classroom' project (2001).
• Benjamin Franklin House / KS2 Education Strategy (2001).

Educational/learning resources:

• British Film Institute / Researching, writing & designing family activity pack for the new major touring exhibition 'Moving Pictures' (2002).

Evaluation of museum & gallery projects (learning), exhibitions & interactive exhibits:

• The Victoria and Albert Museum / Image and Identity evaluation (2007 & 2008)
• Museum of London / evaluation of schools video conferencing programme) (2008)
• Museum of London / two parent/carer focus groups to inform Museum of London family-focused publicity (2008)
• National Portrait Gallery / evaluation of Hospital Schools Programme and development of toolkit (2007-8)
• MLA London / training and ongoing support for archives and libraries in creating a questionnaire (2007)
• The National Trust / Greening Basecamps evaluation (2007)
• Cambridgeshire Community Archive Network project / evaluation (2007)
• Museum of London / Inclusion Programme evaluation (2007)
• The Natural History Museum / Antarctica exhibition front-end and formative evaluation (2006-07)
• Birmingham Museum and Art Gallery / Ask the Audience evaluation (2006-07)
• The Tees Valley Museums Hub / Tees Valley Theatre Project evaluation (2006-07)
• Leicestershire Open Museum / Operational audit/evaluation of the Artworks Collection (2006)
• The Royal Armouries / Flashpoint evaluation (2006)
• English Heritage and the National Trust / data gathering for the Your Place or Mine Conference evaluation (2006)
• National Trust / Evaluation training at the 'Vision for School Visits' (V4SV) conference (2006)

• South West Hub / Research and report - 'do extended learning packages deepen the relationship between teachers and museums?' (2006)

• MLA East of England / Research and report - 'defining the impact that museums in the region have on pupils' learning' (2006)

• Yorkshire Regional Museums Hub / Education Plan Evaluation & associated staff training (2005-6)

• The South West Museums Hub / research: 'what do we know about what school groups need and what achieves the best outcomes for them' (2005)

• The National Trust / working as part of a team to evaluate the learning programme at Sutton Hoo (2005)

• South East Museums Hub / working as part of a team to evaluate the EPDP (2005-6)

• EEMLAC / Evaluation training (2005

• V&A / Evaluation training for staff at all venues hosting the V&A touring exhibition 'Black British Style' (2005-6)

• Leicestershire County Council/ Evaluation of the Moving Objects displays (2005)

• The London Museums Hub / Three stages of audience consultation for the 'Say it Again, Say it Differently' project which focuses on the improvement of written communication in the six participating museums (2004-05)
• The Victoria & Albert Museum / Evaluation of the V&A College pilot module (textiles) with AS/A2 & AVCE students selected by London Gifted & talented (2004)
• National Trust / Author of 'Friendly Evaluation Toolkit' CD Rom & evaluation training (2004-5)

• Croydon Museum & Heritage Service / Evaluation of 'A Home of Our Own' - a family learning programme accompanying the exhibition 'Pleasurelands: 200 Years of Fun at the Fair' (2004).

• London's Transport Museum / Research to inform the development of the current 'Underground Service Liaison' programme and evaluation of existing provision (2004).

• National Maritime Museum / Part of small team carrying out an evaluation of the 'Live Interpretation Programme' (2004).
• National Maritime Museum / Evaluation training day (2004).
• Worthing Museum & Art Gallery / Evaluation consultancy for 'Remember When', a reminiscence project working with East Tyne Day Centre and individuals with Alzheimer's disease (2004).
• SEMLAC / Evaluation of 'Bridging the Gap', an 'empowering the learning community' demonstration project for the South East. The project offered a supported learning opportunity with libraries in the South East to meet the needs of prisoners and ex offenders (2004).
• Reading Museums, Archives and Libraries, Reading Young Offenders Institution & SEMLAC / Evaluation of 'Project Hero', developed to encourage young men in the 'separate prisoners unit' to engage with learning activities centred on reading (2004).
• The National Trust / Evaluation of 'Science in Trust', a project developed to raise awareness in visitors of the importance of science & technology in the conservation work of the Trust (2003)
• South East Museum Library & Archive Council / Evaluation of the approach of a regional agency heading up a bid for a number of smaller grants for Resource's national Diversity Festival (2003-04).
• Bristol Museums & Art Gallery / Development of Evaluation Strategy and evaluation of Designation Challenge Funded project involving reminiscence workshops & oral history (2003-04)
• Curiosity & Imagination / evaluation of the 'Bringing Heritage to Life' test bed projects (2002-04).
• South East Museum Library & Archive Council / Evaluation of the ‘Black Box’ project (a number of museums & galleries in East & West Sussex & Brighton & Hove working with male prison inmates close to release & ex prisoners) (2003).
• Leicestershire Heritage Services / Audit of the 'Resource Box' collection & operation (2003).
• Reading Museum Service / Teacher consultation regarding current education provision (2003).
• British Film Institute / Evaluation of 2 year film & reminiscence project working with community venues & primary schools (2002-03).
• British Film Institute / Evaluation of television reminiscence project (2002-03).
• Research Centre for Museums & Galleries, University of Leicester / Evaluation of MGEP (Museums & Galleries Education Programme) 'Creation Animation Suite Project' with four special needs schools in Wolverhampton & Wolverhampton Art Gallery (2001).
• Livesey Museum for Children / Evaluation of their Young People's Council (2001).
• Campaign for learning through museums & galleries (clmg) / Evaluation of DfEE funded Museums & Galleries Lifelong Learning Initiative (2001).
• The Royal Artillery Museum, Woolwich / Formulating a system for formative evaluation & evaluating specific interactive exhibits before the opening of the new museum (2001).

Exhibitions:

• East Sussex County Council / Consultancy re: proposed mobile interactive exhibition for families & schools (2000) & subsequently leading on design brief, design company liaison & evaluation (2002-03).

Interpretation plans and training:

• The National Trust / working as part of a team to develop and run a series of interpretation workshops aimed at staff and volunteers (Better Engagement through Interpretation) (2006-07)
• The National Trust / working as part of a team to develop and run a series of workshops, aimed at staff and volunteers, to help develop interpretation of National Trust gardens across England, Wales and Northern Ireland (2005-6)
• The Royal Cornwall Museum, Truro / Consultation with target audiences and part of a team writing an Interpretive Plan for their new children's museum (2004).
• British Waterways / Creation of an interpretive plan for the Red Bull site on the Trent & Mersey Canal, implementing proposals for the creation of a visitor facility & developing education resources (02-03).

Learning & Skills Audit:

• Yorkshire Museums Council, Yorkshire Archives Council & Yorkshire Libraries & Information / Part of a small consultancy team carrying out a learning & skills audit project to inform the production of a regional learning strategy (2001).

Online learning resources – creation:

• West Midlands Museums Hub / part of a team developing four online learning resources (2005-6)
• The South East Grid for Learning (SEGfL) and SEMLAC / part of team developing and running the pilot project 'The Victorian Learning Journey' (2004-05)
• The Museums of The Royal College of Surgeons of England / 'Hunter's House': The Hunterian Portal Project - researching & writing educational resources for this Resource Designated Museums Challenge Fund supported website using resources from the museum, the archive & library (2002).
• AIM EdWeb 1 & 2 / Working closely with a number of independent museums to select & refine content for their respective online educational resources (2001-02).
• Campaign for learning through museums & galleries (clmg) / authoring for web sites (2001).
• 'Learning on the Move' / Writing teaching resources for this DfEE funded educational website based on the collections of 5 transport museums (2001)

Online learning resources – evaluation:

• Blink Media / evaluation of trial interactive project 'Genie' (with RFID technology) at Magna in South Yorkshire (2006)
• The National Archives / Moving Here schools website evaluation (in-classroom) (2006)
• Yale University Press / Evaluation of the Pevsner 'Looking at Buildings' website (2004).
• Oxford University Museum of Natural History / Evaluation of education web pages and audience research to inform development of on-line educational provision (2003-04).
• The Victoria & Albert Museum / Evaluation of 'Families on line' (2003).
• City of York Council's Museum Service / Evaluation & development proposal to help the City of York Council's Museum Service develop public access to its collections database (2002).

Outreach:

• Rosetta Life / Digital Arts Education & Outreach Worker, in particular raising awareness in the area served by Trinity Hospice / Lambeth of the role of digital arts & the potential of new technology for the families of the terminally ill (2002).
• Southwark Culture & Heritage Services / Part of a small consultancy team preparing a feasibility study for the extension of outreach & education services (2001).

Play-based learning:

• Curiosity & Imagination / Mentor for RNLI Display & Interpretation Manager at the RNLI museum in Cromer (2005)
• Lady Allen of Hurtwood Memorial Trust / Research trip to forge international links with the Papalote Museo del Nino, Mexico City, the most visited children's museum in the world (2002).
• Curiosity & Imagination / Research trip re: children's museums in North America & Canada & seminar presentations (2001).
• The Royal Cornwall Museum, Truro / Original research & an analysis of the options & recommendations for their new children's museum (2000).

Project Monitoring:

• Yorkshire Museums Libraries & Archives Council / Monitoring of Creative Minds Project. Based at Eureka, this project aims to enhance the regional focus specifically in the areas of Science, Technology, Engineering & Maths, & to build the capacity of museums, libraries & other informal learning organisations to deliver outcomes, which support these areas (2003).

Conference Presentations (some examples):

• Museums Association
• UKTI Heritage Seminars (Egypt and Lebanon)
• Museums Computer Group
• Association of Independent Museums
• Group for Education in Museums
• E-Learning Group
• Hands on Europe
• ICOM/CECA (Nairobi)
• Visitor Studies Group

Professional Career:

• From Feb 2000 / Museum Consultant
• 1997 - 2000 / Special Exhibitions Officer at the Museum of the Moving Image
• 1994 - 1997 / Manager at the Livesey Museum for Children

Education:

• 2003-2004 City & Guilds Certificate in Photography
• 1999 -2002 / Certificate in Teaching in Adult & Higher Education at Birkbeck College, University of London
• 1991 - 1992 / Leicester University -Postgraduate Diploma in Museum Studies
• 1987 - 1990 / Liverpool University - BA (Hons) Archaeology of the Eastern Mediterranean