Audience development:

• West Berkshire Museum / Audience Development Plan (2008-09)
• Museum of London / focus group with teachers to inform and develop new Primary School provision relating to new galleries (2008)
• MLA London / part of small team developing and delivering a capacity building programme re audience development (2008-10)
• London Museums Hub / online audience research (through online questionnaires and series of focus groups) (2008)
• London Museums Hub / in-museum visitor survey to inform London Museums Hub online questionnaire data (2008)
• MLA London / part of small team developing and delivering a capacity building programme re audience development (2007-8)
• Museum of London Docklands / consultation with new and existing audiences for the Jack the Ripper and the East End temporary exhibition and the London, Sugar and Slavery permanent exhibition (2007)
• Hastings Museum & Art Gallery / Stakeholder consultation re Learning and Access Policy (2007)
• Ashmolean Museum / Consultation and evaluation project (including training) to inform the development of the Museum re-design (2007)
• East Grinstead Museum / Audience Development Plan (2006)
• Hastings Museum & Art Gallery / Running 'Creative thinking, creative learning' sessions with local teachers (2005)
• Buckden Towers / Audience Development Plan (2005)
• Tunbridge Wells Museum, Art Gallery & Library / Audience development consultancy for planned redevelopment (2004-5)
• Museum of London & London's Transport Museum / Audience consultation (families and specialist interest/general interest adults) to inform the new website 'Exploring 20th century London' (2004)
• Museum of London / Audience development plan consultation with adult tourists (2004)
• Heritage Royal Mail / part of a team running focus groups to enable the planned Independent Trust staff know as much as they can about current audiences before developing new services (2004).
• The Wordsworth Trust / Defining & agreeing new audiences & their learning needs for the development of DCF funded online learning resources, developing skills & expertise in audience development within the Trust (2002-04).

Education/learning strategies:

• Newhaven Fort / Part of a team (Locum Destination Consulting) developing an Access Plan, an Audience Development Plan and an Educational Development Plan (2003-04).
• The SW Museums Hub / Consultation with relevant audiences to inform the development of an Education Programme Delivery Plan (EPDP) (2003)
• The Royal Artillery Museum, Woolwich / Education Strategy (2000) - used as a model example by the HLF / Interpretive Consultant / Education Consultancy (2002).
• Worcester City Art Gallery & Museum / Informing the development of their education services & facilities (2001).
• Beauchamp Lodge / Education Strategy for their 'floating classroom' project (2001).
• Benjamin Franklin House / KS2 Education Strategy (2001).

Educational/learning resources:

• British Film Institute / Researching, writing & designing family activity pack for the new major touring exhibition 'Moving Pictures' (2002).

Evaluation of museum & gallery projects (learning), exhibitions & interactive exhibits:

• London Transport Museum / evaluating the benefits of Revisiting Collections, the Community Curators and the 'Painting Lives' display (2009)
• Local Authority Museum Improvement Programme / working with three London museums looking at how to collect and manage audience data so that it can be used to demonstrate service delivery against wider policy areas e.g. those contained within each authority's Local Area Agreement (2009)
• London Cultural Improvement Programme / development of two day training programme for Local Authority Strategic and Performance Managers in how to measure impact using the Generic Social Outcomes (2009)
• River and Rowing Museum / formative evaluation of the Thames Gallery to inform redevelopment (2009)
• Renaissance South East with SEWS Museum Development Service / Mental Health Project Evaluation (2008-09)
• The Victoria and Albert Museum / Design For Life Evaluation (2008-10)
• MLA London / 'Springboards' Museums Board Development Programme Evaluation (2008)
• MLA South East / Strategic Commissioning Evaluation (2008)
• The Victoria and Albert Museum / Image and Identity evaluation (2007 & 2008)
• Museum of London / evaluation of schools video conferencing programme) (2008)
• Museum of London / two parent/carer focus groups to inform Museum of London family-focused publicity (2008)
• National Portrait Gallery / evaluation of Hospital Schools Programme and development of toolkit (2007-8)
• MLA London / training and ongoing support for archives and libraries in creating a questionnaire (2007)
• The National Trust / Greening Basecamps evaluation (2007)
• Cambridgeshire Community Archive Network project / evaluation (2007)
• Museum of London / Inclusion Programme evaluation (2007)
• The Natural History Museum / Antarctica exhibition front-end and formative evaluation (2006-07)
• Birmingham Museum and Art Gallery / Ask the Audience evaluation (2006-07)
• The Tees Valley Museums Hub / Tees Valley Theatre Project evaluation (2006-07)
• Leicestershire Open Museum / Operational audit/evaluation of the Artworks Collection (2006)
• The Royal Armouries / Flashpoint evaluation (2006)
• English Heritage and the National Trust / data gathering for the Your Place or Mine Conference evaluation (2006)
• National Trust / Evaluation training at the 'Vision for School Visits' (V4SV) conference (2006)

• South West Hub / Research and report - 'do extended learning packages deepen the relationship between teachers and museums?' (2006)

• MLA East of England / Research and report - 'defining the impact that museums in the region have on pupils' learning' (2006)

• Yorkshire Regional Museums Hub / Education Plan Evaluation & associated staff training (2005-6)

• The South West Museums Hub / research: 'what do we know about what school groups need and what achieves the best outcomes for them' (2005)

• The National Trust / working as part of a team to evaluate the learning programme at Sutton Hoo (2005)

• South East Museums Hub / working as part of a team to evaluate the EPDP (2005-6)

• EEMLAC / Evaluation training (2005

• V&A / Evaluation training for staff at all venues hosting the V&A touring exhibition 'Black British Style' (2005-6)

• Leicestershire County Council/ Evaluation of the Moving Objects displays (2005)

• The London Museums Hub / Three stages of audience consultation for the 'Say it Again, Say it Differently' project which focuses on the improvement of written communication in the six participating museums (2004-05)
• The Victoria & Albert Museum / Evaluation of the V&A College pilot module (textiles) with AS/A2 & AVCE students selected by London Gifted & talented (2004)
• National Trust / Author of 'Friendly Evaluation Toolkit' CD Rom & evaluation training (2004-5)

• Croydon Museum & Heritage Service / Evaluation of 'A Home of Our Own' - a family learning programme accompanying the exhibition 'Pleasurelands: 200 Years of Fun at the Fair' (2004).

• London's Transport Museum / Research to inform the development of the current 'Underground Service Liaison' programme and evaluation of existing provision (2004).

• National Maritime Museum / Part of small team carrying out an evaluation of the 'Live Interpretation Programme' (2004).
• National Maritime Museum / Evaluation training day (2004).
• Worthing Museum & Art Gallery / Evaluation consultancy for 'Remember When', a reminiscence project working with East Tyne Day Centre and individuals with Alzheimer's disease (2004).
• SEMLAC / Evaluation of 'Bridging the Gap', an 'empowering the learning community' demonstration project for the South East. The project offered a supported learning opportunity with libraries in the South East to meet the needs of prisoners and ex offenders (2004).
• Reading Museums, Archives and Libraries, Reading Young Offenders Institution & SEMLAC / Evaluation of 'Project Hero', developed to encourage young men in the 'separate prisoners unit' to engage with learning activities centred on reading (2004).
• The National Trust / Evaluation of 'Science in Trust', a project developed to raise awareness in visitors of the importance of science & technology in the conservation work of the Trust (2003)
• South East Museum Library & Archive Council / Evaluation of the approach of a regional agency heading up a bid for a number of smaller grants for Resource's national Diversity Festival (2003-04).
• Bristol Museums & Art Gallery / Development of Evaluation Strategy and evaluation of Designation Challenge Funded project involving reminiscence workshops & oral history (2003-04)
• Curiosity & Imagination / evaluation of the 'Bringing Heritage to Life' test bed projects (2002-04).
• South East Museum Library & Archive Council / Evaluation of the ‘Black Box’ project (a number of museums & galleries in East & West Sussex & Brighton & Hove working with male prison inmates close to release & ex prisoners) (2003).
• Leicestershire Heritage Services / Audit of the 'Resource Box' collection & operation (2003).
• Reading Museum Service / Teacher consultation regarding current education provision (2003).
• British Film Institute / Evaluation of 2 year film & reminiscence project working with community venues & primary schools (2002-03).
• British Film Institute / Evaluation of television reminiscence project (2002-03).
• Research Centre for Museums & Galleries, University of Leicester / Evaluation of MGEP (Museums & Galleries Education Programme) 'Creation Animation Suite Project' with four special needs schools in Wolverhampton & Wolverhampton Art Gallery (2001).
• Livesey Museum for Children / Evaluation of their Young People's Council (2001).
• Campaign for learning through museums & galleries (clmg) / Evaluation of DfEE funded Museums & Galleries Lifelong Learning Initiative (2001).
• The Royal Artillery Museum, Woolwich / Formulating a system for formative evaluation & evaluating specific interactive exhibits before the opening of the new museum (2001).

Exhibitions:

• East Sussex County Council / Consultancy re: proposed mobile interactive exhibition for families & schools (2000) & subsequently leading on design brief, design company liaison & evaluation (2002-03).

Interpretation plans and training:

• The National Trust / working as part of a team to develop and run a series of interpretation workshops aimed at staff and volunteers (Better Engagement through Interpretation) (2006-07)
• The National Trust / working as part of a team to develop and run a series of workshops, aimed at staff and volunteers, to help develop interpretation of National Trust gardens across England, Wales and Northern Ireland (2005-6)
• The Royal Cornwall Museum, Truro / Consultation with target audiences and part of a team writing an Interpretive Plan for their new children's museum (2004).
• British Waterways / Creation of an interpretive plan for the Red Bull site on the Trent & Mersey Canal, implementing proposals for the creation of a visitor facility & developing education resources (02-03).

Learning & Skills Audit:

• Yorkshire Museums Council, Yorkshire Archives Council & Yorkshire Libraries & Information / Part of a small consultancy team carrying out a learning & skills audit project to inform the production of a regional learning strategy (2001).

Online learning resources – creation:

• West Midlands Museums Hub / part of a team developing four online learning resources (2005-6)
• The South East Grid for Learning (SEGfL) and SEMLAC / part of team developing and running the pilot project 'The Victorian Learning Journey' (2004-05)
• The Museums of The Royal College of Surgeons of England / 'Hunter's House': The Hunterian Portal Project - researching & writing educational resources for this Resource Designated Museums Challenge Fund supported website using resources from the museum, the archive & library (2002).
• AIM EdWeb 1 & 2 / Working closely with a number of independent museums to select & refine content for their respective online educational resources (2001-02).
• Campaign for learning through museums & galleries (clmg) / authoring for web sites (2001).
• 'Learning on the Move' / Writing teaching resources for this DfEE funded educational website based on the collections of 5 transport museums (2001)

Online learning resources – evaluation:

• Geffrye Museum / online resources evaluation (with families, primary and secondary schools, adults and specilaists) (2008)
• Blink Media / evaluation of trial interactive project 'Genie' (with RFID technology) at Magna in South Yorkshire (2006)
• The National Archives / Moving Here schools website evaluation (in-classroom) (2006)
• Yale University Press / Evaluation of the Pevsner 'Looking at Buildings' website (2004).
• Oxford University Museum of Natural History / Evaluation of education web pages and audience research to inform development of on-line educational provision (2003-04).
• The Victoria & Albert Museum / Evaluation of 'Families on line' (2003).
• City of York Council's Museum Service / Evaluation & development proposal to help the City of York Council's Museum Service develop public access to its collections database (2002).

Outreach:

• Rosetta Life / Digital Arts Education & Outreach Worker, in particular raising awareness in the area served by Trinity Hospice / Lambeth of the role of digital arts & the potential of new technology for the families of the terminally ill (2002).
• Southwark Culture & Heritage Services / Part of a small consultancy team preparing a feasibility study for the extension of outreach & education services (2001).

Play-based learning:

• Curiosity & Imagination / Mentor for RNLI Display & Interpretation Manager at the RNLI museum in Cromer (2005)
• Lady Allen of Hurtwood Memorial Trust / Research trip to forge international links with the Papalote Museo del Nino, Mexico City, the most visited children's museum in the world (2002).
• Curiosity & Imagination / Research trip re: children's museums in North America & Canada & seminar presentations (2001).
• The Royal Cornwall Museum, Truro / Original research & an analysis of the options & recommendations for their new children's museum (2000).

Project Monitoring:

• Yorkshire Museums Libraries & Archives Council / Monitoring of Creative Minds Project. Based at Eureka, this project aims to enhance the regional focus specifically in the areas of Science, Technology, Engineering & Maths, & to build the capacity of museums, libraries & other informal learning organisations to deliver outcomes, which support these areas (2003).

Conference Presentations (some examples):

• Museums Association
• UKTI Heritage Seminars (Egypt and Lebanon)
• Museums Computer Group
• Association of Independent Museums
• Group for Education in Museums
• E-Learning Group
• Hands on Europe
• ICOM/CECA (Nairobi)
• Visitor Studies Group

Professional Career:

• From Feb 2000 / Museum Consultant
• 1997 - 2000 / Special Exhibitions Officer at the Museum of the Moving Image
• 1994 - 1997 / Manager at the Livesey Museum for Children

Education:

• 2003-2004 City & Guilds Certificate in Photography
• 1999 -2002 / Certificate in Teaching in Adult & Higher Education at Birkbeck College, University of London
• 1991 - 1992 / Leicester University -Postgraduate Diploma in Museum Studies
• 1987 - 1990 / Liverpool University - BA (Hons) Archaeology of the Eastern Mediterranean